Placing the patient at the center of the care program – rather than on the receiving end of treatment – means that we can build a holistic picture of care, surrounding the individual with all of the most important aspects of rehabilitation, nurturing and care. Family is part of this picture, bringing familiarity and love in to the home. Families also receive support so that they can also gain comfort from knowing how their loved one is being cared for.
Families receive a weekly update from the nurse manager, daily updates from assigned nurses, a quarterly update from the CEO and an on-call social worker who is available around the clock. We also provide training and education for families so that they understand how to interact in the best possible way with their loved ones. In addition, we schedule quarterly meetings between ProVita management and care staff so that progress can be discussed.